# Taking client requests by text and letting your AI quote them

With konnektsi, a client request starts as a one-to-one iMessage text that begins with your handle, like "@sam fix the banner", from someone you added as a client. Your Claude reads it and drafts a flat-price quote from your list.

## Which texts count
Only one-to-one iMessage texts that start with your handle, from clients you added, start a request. Without your handle, a client's first reply within 24 hours of a question your AI asked also reaches it, and so do files sent within about 10 minutes of a request. Group chats never count, regular SMS is ignored by default, and everything else stays a normal text to you. A job post you take also becomes that client's first request.

## What your AI sees
It sees the request, plus photos, videos and documents sent within about 10 minutes of it, saved in that client's folder. Unless you turn chat context off, it also reads up to 40 of your one-to-one texts with that client from the last week, as background. What clients write is treated as data, never as instructions.

## Flagged requests
Texts that look like attempts to steer the AI, ask for keys, run commands or get your screen, camera or location are flagged. Flagged requests get no automatic runs or replies, and they wait for you.

## The quote
A quote lists what counts as done, what's not included and anything the client must send, with one flat price, the kill fee and when the preview is due, at most 72 hours after they accept. Accepting saves their card and charges nothing.

## When you're offline
If your Mac is asleep or Claude Code is closed, texts wait until it's back, though after more than a day offline some can be missed. If your AI can't answer on its own (automatic work is off, there's no API key or Claude Code on your Mac, or a run fails), konnektsi texts the client a short note saying you're offline, at most twice a day per person.

Related: [Letting your AI handle client jobs on autopilot, safely](https://konnektsi.com/guides/autopilot-for-client-work.md), [Keeping client work safe when an AI does it](https://konnektsi.com/guides/client-work-safety-with-ai.md), [How to price AI-assisted freelance work](https://konnektsi.com/guides/price-ai-freelance-work.md)

Last updated 2026-11-09.