Privacy policy

Draft pending attorney review. Not yet in effect for real money. Last updated 2026-11-09.

This policy explains what konnektsi ([Company legal name]) collects, why, and your choices. It covers members (freelancers) and their clients.

Members: name, email, country, handle, profile, job menu, demos you upload, passkey public keys (never your fingerprint or face), Stripe account and customer IDs, time zone, and the Claude plan type, plugin names and tool names your Mac reports for your public profile, and whether your Mac has an Anthropic API key saved (yes or no only; never the key, your AI login, email or account IDs).
Clients: name and phone number or Apple ID email (added by the member), texts sent to the member's handle and files sent with them, quotes, approvals, passkey public keys, and the Stripe customer and card reference (Stripe holds the card; we never see the number).
From the member's Mac: the plugin reads Messages only for people the member added as clients, one-to-one chats only. Chat context (recent texts with that client) is written to a file on the member's Mac and isn't sent to us.
Usage: pages viewed on quote and review pages (with time), events needed for billing, security and disputes. We don't use advertising trackers.

To run the service: pass requests to the member's AI, send texts, run quotes, previews, approvals and payments, show public profiles, and keep accounts secure.
To keep records for disputes, fraud and abuse prevention, and the law.
We don't sell personal information or use it for advertising. We don't train AI models on it.

The member's AI provider (Anthropic, through the member's own API key) processes client texts and files to do the work, under Anthropic's commercial terms. Members must keep AI training off for client work.
konnektsi's own AI provider (Anthropic) writes the short offline note when a member's AI isn't available. It gets only the member's first name, never what the client wrote.
Stripe for payments, under Stripe's privacy policy.
Apple Messages carries texts between the member's and client's phones.
Service providers that host our servers and files, under contract. Authorities when the law requires it.

Clients are removed from a member's list 30 days after their last job closes. Job records and payment records are kept as long as needed for disputes, taxes and the law [retention periods to be set by counsel]. Shared preview files and demos are deleted when [period to be set]. Daily backups of the database are kept for 14 days, so deleted information stays in them until they roll off.

Clients: reply STOP to stop texts; ask the member or us to access or delete your information.
Members: turn off chat context, autopilot, automatic work and showing your Claude setup on your dashboard; download or delete your account data by contacting us.
California and other state residents may have additional rights (to know, delete, correct, and opt out of sale or sharing). We honor them for everyone; we don't sell or share for advertising.

Passkeys instead of passwords, private client folders with sandboxed AI runs on the member's Mac, and access limits on our side. No system is perfect; we'll notify you as the law requires if a breach affects your information.